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S4C Viewers' Survey

This is a chance for you as S4C viewers to tell us your opinion on the services we offer you. We're specifically looking for your feedback on our Welsh and English subtitling, Audio Description, signing and English soundtrack.

We have a questionnaire we'd like you fill in by clicking on the web link below. The questionnaire applies to every viewer who uses one or more of these services, including any family members.

S4C Viewers' Survey

We are looking for the opinions of viewers of all age groups to improve them wherever possible. You can fill in the questionnaire in Welsh or English.

The questionnaire has been designed to work effectively online, and it's possible that you won't have to fill in all the parts.

If this online version is not suitable for you, for instance if you have a visual impairment, you can also phone the S4C Viewers' Hotline on 0870 6004141. A member of the Hotline staff will call you back to fill in the questionnaire for you over the phone.

Thank you very much in advance for your co-operation; we really appreciate your help.

S4C Viewers' Survey

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English subtitles 888

S4C extends the appeal of its programmes by providing English subtitles. The subtitles are suitable for non-Welsh speakers, mixed language homes and the deaf and hard of hearing. This service is available on Teletext page 888, and through other means during simulcast programmes on Digital. Many programmes are also shown with burnt-in subtitles (BIST), usually repeat showings of popular dramas, as well as other programmes. Subtitles are also available on our catch-up service on the web in watch here. Subtitles provided by Channel 4 for the deaf and hard of hearing are also available when these programmes are shown on S4C.

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Welsh subtitles (889)

A Welsh language subtitling service is provided on Teletext page 889. This service is aimed at Welsh learners as well as Welsh speaking deaf or hard of hearing viewers, learners and those who lack confidence in speaking Welsh, to enjoy the programmes on S4C. The service provided to S4C by Acen Cyf includes sound effect captions for deaf viewers. 10 hours of Welsh subtitles are provided each week. Any programme which has this service will be noted against that particular programme on the tv listings page.

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Audio description

An audio description service is provided for the blind and partially blind through the medium of Welsh. This service contains additional descriptions to enhance these viewers' enjoyment.

Audio description consists of a verbal commentary that fills in the gaps in the programme where there is no dialogue, thus enabling viewers with a serious sight problem to watch the programme independently without the need for a sighted person having to be present in order to explain the plot. This service is only available on S4C digidol.

The commentary includes descriptions of such things as action sequences, facial expression, body language, costume and scenery.

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Signing

Some programmes on S4C digital are shown with a British Sign Language interpreter at the side of the screen...further information...

© 2008 S4C
O Gymru / Made in Wales